Ride-Hailing Services in Ghana: What You Need to Know

Over the past few years, ride-hailing has changed how we move around Ghana’s cities. Whether you’re a local commuter or a visitor exploring Accra, knowing how services like Uber, Bolt, and Yango work can save you time, money, and stress.

Here’s a quick guide to Ghana’s ride-hailing scene — what’s available, what to expect, and some insider tips to help you ride smarter.

Who’s Who: Main Ride-Hailing Providers in Ghana

Ghana’s ride-hailing market is growing fast, and these are the main players you’ll find on the road:

• Uber – The international heavyweight, available in Accra and Kumasi. Known for reliability and easy payment options.

• Bolt – A strong contender, often offering cheaper fares and faster pick-ups.

• Yango – A Russian-owned platform that’s carved out a niche through local partnerships.

• Shaxi – Ghana’s homegrown option, launched with a focus on empowering local drivers and offering competitive pricing. Founded by Ghanaian dancehall artist Shatta Wale

These services are mostly concentrated in urban centres like Greater Accra — especially in hotspots such as Osu, East Legon, Labone, and Cantonments.

What It’s Really Like to Use Ride-Hailing Apps in Ghana?

While the apps function just like they do elsewhere, using them in Ghana has its own flavour:

• Drivers often call or text after accepting a ride — asking where you’re going, even though it’s listed in the app.

• If you don’t answer or can’t explain your location, they may cancel the trip.

• Drivers may decline rides to certain areas like Kasoa, McCarthy Hill, or Tema, especially if they think they won’t get a return fare.

This can be frustrating, especially for first-time visitors unfamiliar with Ghana’s neighbourhoods. In central areas, the experience is generally smooth. But heading outside the core? Expect delays and cancellations.

 Pro Tips for Using Ride-Hailing in Ghana

Here’s how to keep your ride stress-free:

• Answer the driver’s call or text — it’s part of the informal vetting process.

• Mention a nearby landmark if your destination is unfamiliar or hard to describe.

• Expect delays if you’re heading far from the city centre — especially at night.

• Have a backup plan, like a trusted taxi driver or a family contact who drives.

• Pay in cash or with Mobile Money (MoMo) — card payments can be hit-or-miss.

  Check out Ivy Prospers view on ride hailing in Ghana

Tips for Solo Female Travellers

For added peace of mind, especially if you’re new to Accra or traveling solo:

• Use the app’s “Share Trip” feature with a trusted friend or family member.

• Sit in the back seat, particularly during evening or night rides.

• Trust your gut — if something feels off, cancel before the trip begins.

• Avoid booking rides from less busy areas late at night.

• If you’ll be in Ghana for a while or making frequent out-of-town trips, consider hiring a private driver.

Traditional Taxis vs. Ride-Hailing: Which One Wins?

Our take:

• In central Accra, ride-hailing apps are often the best choice — modern, trackable, and (usually) reliable.

• In remote towns or at odd hours, traditional taxis might be your only option.

Not sure which to choose? Check out our article on Uber vs Traditional Taxis in Ghana → for a full side-by-side breakdown.

Should You Hire a Private Driver?

If you want the ultimate flexibility — especially if you’re on holiday or staying outside Accra’s city centre — hiring a private driver might be the best option.

• No cancellations, no surprises — just door-to-door convenience.

• Expect to pay around $100/day, depending on distance and duration.

• Great for families, group travel, or business trips.

Whether you’re going from Osu to the airport or planning a day trip to Aburi, Ghana’s ride-hailing options are steadily improving. Just know the quirks, keep a plan B in your pocket, and you’ll navigate the streets like a local.